Led the vision and launch of a grounded AI insights platform combining enterprise search, a knowledge graph, and multi-model orchestration.
Proof 01
85%
customer adoption
Proof 02
5K
daily active search users
Proof 03
2.3x
increase in search usage
Proof 04
20+
integrations launched
Product point of view
Enterprise AI becomes useful when search relevance, organizational context, and source evidence work as one product system.
01 / Context
Read the system before shaping the product.
Problem brief01A
The problem worth solving.
Enterprise users needed to answer complex market and competitive questions across fragmented information sources. The product had to improve search relevance, preserve source evidence, and fit the workflows customers already used.
02 / Decisions
The decisions that shaped the product.
A decision register connecting product direction to the evidence and constraints behind it.
D01Decision
Led the vision and launch of a grounded RAG assistant spanning enterprise search, knowledge graphs, multi-model orchestration, and source evidence.
D02Decision
Used telemetry, customer research, and competitive teardowns to prioritize search relevance, workflow, and platform investments.
D03Decision
Expanded the integration surface with 20+ connectors so the product could operate across customers' knowledge environments.
D04Decision
Grew the PM team from one to seven and introduced continuous discovery and product operating rhythms around a shared platform roadmap.
Tradeoffs held in view
The tension stayed visible. The choice made it actionable.
Tension 01
Fast generated answers vs. trustworthy source evidence
Choice
Combined enterprise search, a knowledge graph, and multi-model orchestration so users could inspect the evidence behind an answer.
Tension 02
Product depth vs. ecosystem reach
Choice
Balanced relevance and workflow improvements with a 20+ integration program that brought enterprise context into the platform.
03 / System
Sanitized grounded-answer system
A reconstruction of the product path from fragmented enterprise sources to relevant, evidence-backed answers.
Sanitized reconstruction
InputValue
01Layer 1
Enterprise sources
02Layer 2
Integration layer
03Layer 3
Search and retrieval
04Layer 4
Knowledge graph and RAG
05Output
Source-grounded answers
04 / Outcomes
What changed.
01Reached 85% customer adoption for the AI insights platform.
02Contributed to an 8% retention lift and 5% upsell revenue.
03Grew enterprise search to 5,000 daily active users, a 2.3x increase.
04Launched more than 20 integrations and grew the PM organization from one to seven.