From question to contextIntelligence, working together.
Find evidenceConnect signalsSynthesize
THE ANSWER, WITH CONTEXT
Refund follow-ups need a clearer next step.
Customers are returning after an expected refund date passes. The sample conversations point to unclear timelines and missing confirmation.
Refund statusRepeat contactPayment timelines
Connected to supporting evidence
ApplicationsIntelligenceEvidence
Illustrative walkthrough · sample data
LATITUDEPRODUCT EXPLORATION
Purpose-built intelligence
Many models. One higher standard.
Transcription
Redaction
Intent
Summary
Inferred CSAT
Quality
Voice of Customer
QualityLatencyPrivacyEconomics
Illustrative walkthrough · sample data
Level AI · Domain-specific AI platform
Latitude
The intelligence underneath the experience.
I own productization, evaluation, quality, and infrastructure economics across seven AI capabilities.
71 → 95%speech-model brand accuracy
ATHENA AIPRODUCT EXPLORATION
From market noise to a clearer picture.
Product launchNew market signal
Market updateConnected context
Company moveSupporting evidence
ASK ATHENA
What changed—and why it matters.
Northstar is expanding its reach through a product launch and a distribution partnership. Together, these signals suggest a focus on mid-market customers.
View sample evidence
Fictional source A: Northstar announces a product for mid-market teams. Fictional source B: Northstar announces a distribution partnership.
Illustrative walkthrough · sample data
Contify · Market & competitive intelligence
Athena AI
Make the market easier to understand.
I led the grounded AI assistant, enterprise search, and the product organization around them.
85%customer adoption of the grounded assistant
LEVEL AI · INSIGHT DISCOVERY
Voice of Customer
Find the pattern. Follow the evidence.
I rebuilt the experience around automated insights, explainable classification, and embedded Ask AI.
Interactive sample · changes stay inside this preview.
GridPluck
Good data. Fewer copy-paste gymnastics.
Choose your columns3 sample rows
PageWand
Shape a webpage
GridPluck
Extract a table
Your next idea
Make it real
2 columns selected · ready for your spreadsheet
Interactive sample · copies the selected columns as text.
✳
A little about me
Curiosity usually turns into something I can test.
My work moves between product strategy, AI systems, and hands-on prototypes. Building keeps me close to the details—and to the friction people experience.